1. Object
The manager of the bondium website (hereinafter the "Manager") provides an online booking platform (hereinafter the "Platform") to facilitate meetings between professionals (hereinafter the / the "Professional / s") and the user (from now on the "User / s") with which the latter is offered an online consultancy / s (from now on the / the "Consultation(s)").
Upon accessing the Platform, the User declares to accept these Terms of Use (hereinafter the "Terms").
2. Method of disbursement of the professional activity
The Advice is provided directly by the Professional, with express exemption of the Manager from any responsibility in this regard.
The Advice is provided to the User remotely through a specific video call service in online mode.
The Professional manages the performance of his professional activity in full autonomy and according to the methods deemed most appropriate, in compliance with the Code of Conduct and the general principles of correctness, seriousness and loyalty that characterize his profession.
In the event of impossibility to participate in the Consultation, the User is required to cancel with at least 24 hours notice from the time scheduled for the start of the Consultation. In the event that the User fails to respect this notice period, the Consultation will be considered as used.
The cancellation of the Consultation due to inability to participate can be made within the notice period indicated above via the link received by e-mail when booking the Consultation or within the User's reserved area.
In the event of impossibility to participate in the Consultation, the Professional may proceed with the cancellation even without notice through the appropriate section of the reserved area, without prejudice to the User's right to receive remote consultancy at a different time.
In the event that the User wishes to change the date and/or time of a particular Consultation, he must do so with at least 24 hours' notice. In the event that the User does not respect the notice period indicated above or does not cancel the Consultation correctly, the latter will be considered as used.
Changing the date and/or time of the Consultation can be requested by writing directly via e-mail to the Professional who will update the time and/or date of the Consultation directly via the Platform.
3. Services Offered by the Platform
Through the Platform, the User may have access to the following service:
Individual Sessions: allows the User to make an appointment with a Network Professional for an online Consultation.
Individual paths: allows the User to schedule a series of four appointments with four different Network Professionals for four online Consultations.
4. Duration of Consultations
The duration of the Consultations is 45 minutes.
In the event of delays by the User, the Professional will be able to interrupt the Consultation at the pre-established closing time without having to pay any refund.
In the event of any delays by the Professional, the User may request to make up for the lost time beyond the pre-established closing time for the Consultation in progress or during a subsequent Consultation with the same Professional.
Under no circumstances may the User request a refund of the Advice from the Professional or the Manager.
5. Membership, registration and cancellation
For the mere consultation of the Site, no subscription or registration is required from the User.
Access to the services referred to in the previous paragraph requires the User to register by creating a personal account.
To register, the User must truthfully and completely provide the following data: name, surname, valid and active e-mail address. The User must also provide a password and will be able to use the services provided by the Platform only by entering the login data.
The User has the duty to guard and keep his access credentials confidential.
The password protects the registered User's account in accordance with normal security standards and therefore the latter is solely responsible for its security and secrecy, as well as for any use that may be made of the access data. If this data is lost or stolen or if it is suspected that unauthorized access has been made to one's account by a third party, the registered User must promptly notify the Manager and change their login credentials without delay.
It is understood that under no circumstances can the Manager be held responsible in the event of loss, dissemination, theft or unauthorized use by third parties, for any reason whatsoever, of the User's access credentials.
Registered users can cancel or suspend their account by contacting the Manager directly at info@bondium.it.
In the event of a violation by the User of these Terms, the Manager reserves the right to suspend or terminate the User's account at any time and without notice.
6. Minors
<p>Use of the Platform and related services is only permitted for adults. To use the service, minors must have previously obtained the consent of their parents, guardians or legal representatives who will be responsible for all acts carried out through the Site by minors under their responsibility.
7. Permitted and Prohibited Uses
The User undertakes to use the Site and all its contents and services in accordance with the law, morality, public order and in accordance with the provisions of these Terms, namely:
not to copy, extract or in any case make the content of the Platform or the services or a part of it available to third parties or perform any other action that may violate the content of the Platform;
not to reverse engineer, decompile or modify the data contained in the Platform or create derivative works from them;
not to transfer, even partially, the data systematically or methodically collected in the Platform database to third parties;
not to transfer your identification data (username and password) to third parties;
not to carry out any other action that could in any way harm or in any case create harm to the Platform or to the Users.
In case of violation of any provision contained in this paragraph, the Manager reserves the right, at its discretion and without notice, to suspend access to the Platform, as well as to terminate the Contract.
8. User Contributed Content
The User guarantees that all the data provided on the Platform, at the time of concluding the Contract, are true, accurate and complete and undertakes to keep them such for the entire duration of the contract.
Users indemnify the Manager from any liability in relation to the illicit dissemination of third party content or use of the Platform in a manner contrary to the law.
The Manager undertakes to intervene in response to reports from Users or orders given by public authorities in relation to contents deemed offensive or illegal.
In the event of violation of any provision contained in this paragraph, the Manager reserves the right, at its discretion and without notice, to suspend access to the Platform, to remove or correct content in alleged violation of Users' rights and/or of third parties or of the Contract, as well as to terminate the Contract.
9. Services and Content Provided by Third Parties
The services provided by the Platform may be integrated with third-party websites, services and applications, so that Users can take advantage of new and additional products and services.
The Manager cannot guarantee or assume responsibility for the information and other content integrated in areas or third party sites accessible from the Site or for any other advertised product or service offered by third parties on or through the Platform, as well as through any hypertext link to websites, also through banners or advertising.
In any case, Users are invited to report to the Manager any defect, discrepancy or malfunction of the third-party applications that integrate the services provided by the Platform in order to allow the Manager to make the appropriate reports.
10. Warranties and Liability
The Manager undertakes to adopt the necessary measures to keep its service constantly operational. However, unforeseen technical or maintenance operations may sometimes give rise to temporary interruptions of the service without notice.
The Manager does not guarantee continuity of access or the correct display, download or use of the elements and information contained in the pages of the Site, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.
The Manager assumes no responsibility for any damages, losses, claims or expenses deriving from:
- interferences, interruptions, errors, omissions, telephone breakdowns, delays, blockages or disconnections in the functioning of the electronic system caused by shortages, errors and overloads on the telecommunications lines and networks, or for any other cause beyond the control of the Manager;
- the use of any illegal and/or malicious program and with any type of media, such as viruses or anything else;
- browsing safety or errors caused by malfunctioning of the browser or outdated versions of the browsers themselves, or by obsolete hardware.
The Manager is not responsible for the information and other content integrated in areas or third-party sites accessible from the Site.
Furthermore, the Manager cannot in any way be held responsible for:
Acts, facts, conduct, negligence, imprudence or incompetence of the Professional in the exercise of his professional activity, or in any other case in which the Professional operates in total autonomy and according to his own responsibility; in fact, the Manager limits itself to facilitating the eventual initiation of a relationship between Professional and User, aimed at the return of a professional activity.
Any disservices, interruptions, suspension of services, of the network, of communication flows and any other non-functioning of the Platform, due to force majeure not attributable to the Manager and beyond its control;
In any case, the provisions set out in articles 14, 15, 16 and 17 of Legislative Decree 9 April 2003 n. 70, as well as the articles 12, 13, 14 and 15 of Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000, with the relative exemptions from liability provided for and regulated therein, in favor of the Manager who will be considered, depending on the specific performance in the specific case, mere conduit, caching provider or hosting provider.
11. Payments and Billing
To use the service, the User must make the payment at the time of booking on the Platform by entering a coupon/promotional code or by direct payment by credit/debit card
Consultations will be provided only upon successful payment.
In case of use of the coupon/promotional code, the User will be able to book, using the same coupon/promotional code, a number of Consultations for individual Sessions or for individual Pathways equivalent to the number communicated by his employer or by the Manager. In the event that the User uses the coupon to purchase a greater number of Consultations than the one communicated, he will be required to pay the excess Consultations directly.
Under no circumstances may the coupon/promotional code be transferred to third parties. The User whose e-mail address will be registered by the Platform at the time of booking will be deemed to have used the coupon.
In case of use of a credit/debit card, the Manager will interrogate the issuer of the User's card to request authorization to use it to pay for the service. The Manager will not accept the User's request until the issuer has authorized the use of the card to pay for the requested service. When the issuer authorizes the use of the card, the necessary funds on the User's card will be “reserved” until the purchase process is completed or cancelled. However, the Manager will not charge your card until the purchase process is complete. For more information on the authorization and payment policy, the Manager invites the User to contact the issuer of their credit/debit card.
The Manager will issue a regular invoice to the User. This invoice will be available in the User's reserved area.
12. Duration and Changes to the Terms
The Manager reserves the right to make changes to the Terms at any time, giving notice to the User by publishing it on the Platform. The User who continues to use the Platform after the publication of the changes accepts the new Terms without reservation.
The Manager reserves the right to add or remove functions or features or to suspend or interrupt the provision of the service altogether, both temporarily and definitively.
13. Intellectual Property Rights
All trademarks of the Site, figurative or registered, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear relating to the Manager are and remain the exclusive property of the Manager or its licensees and are protected by applicable trademark laws and related international treaties.
14.Privacy policy
For information on the use of personal data, the User must refer to the bondium privacy policy available on the site.
15. Ineffectiveness and partial nullity
If any provision of these Terms should be null, invalid or ineffective, the remaining provisions will not be affected by this and will remain fully effective.
16. Applicable law and jurisdiction
These Terms are governed by Italian law. Any dispute deriving from or relating to the Platform and the bondium website and related services including any dispute relating to the application, execution, interpretation and violation of these Terms - will be referred exclusively to the Court of Milan.