Negotiation and conflict management
Improve relationship management skills between different parties in situations of conflict and not and acquire methodologies and tools useful to achieve a shared meeting point during a negotiation
5 sessions
Once per week
1 hour per session
Up to 8 participants
100% online
Sprint map
PROFESSIONAL NEGOTIATOR
START
The meanings of negotiation, its phases and effective strategies
NLP TRAINER
​Communication and listening skills: how to put them into practice strategically
BUSINESS COACH
Problem solving: techniques and strategies for effective negotiation
WORK PSYCHOLOGIST
The key to closing a deal: identifying one's own and others' values and needs
PROFESSIONAL NEGOTIATOR
END
Proxemics, expressions and micro expressions: put into practice during a negotiation
The art of negotiation and conflict management
70%
of employees say negotiation skills are important to their jobs
97%
of leaders believe that the ability to negotiate is one of the key skills for effective leadership
Top 10
among the essential skills for successful professionals
Negotiation is a fundamental component in the personal and professional life of each of us. We find ourselves in formal or informal negotiation situations every day and learning how to manage them can be a great help in reaching our goals faster.
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Knowing how to negotiate correctly requires the development of a series of complementary skills ranging from effective communication to emotional intelligence and stress management.
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In the professional field, learning how to manage a conflict or a negotiation is essential to reach more favorable agreements, build more stable and lasting relationships and create a positive and collaborative working climate.